Successful ERP projects start with focused implementation and continue to add value with great customer support. Discovery has developed a systematic playbook to help your company get live efficiently, minimizing disruption to your core business.
Define product Champion
Understand your business workflows
Identify any gaps
Gather financial report formats
Master Files and Tailoring
Clean up master files and upload
Define user roles
Tailor locations, currencies, warehouses
User Training and Testing
Dedicated Champion training
User training sessions and certifications
Share operational best practices
Upload opening balances and tables
On-going user support
Discovery offers on-going virtual customer support from our expert support team. Available to ensure your operation continues to run smoothly. As a customer of DMS you also have access to our extensive library of manuals and videos.
Education & Training
Discovery understands that people and technologies continue to evolve. We have our support team available for personalized training sessions to keep your organization growing and hiring. Reach out to your customer support focal for more information.